Return Policy
1. Eligibility for Returns
To qualify for a return, items must:
✅ Be in their original, unused condition.
✅ Be returned in the original packaging (if applicable).
✅ Include proof of purchase (order number or receipt).
Non-returnable items:
❌ Opened or used books (unless defective or damaged).
❌ Personalized, autographed, or custom-made books.
❌ Clearance or sale items (final sale).
2. Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect book, please contact us within 7 days of delivery with photos of the issue. We will offer a replacement or refund at no additional cost.
3. Return Process
- Contact us at [email/contact info] with your order number and reason for return.
- Once approved, you’ll receive return instructions.
- Ship the book back using a trackable shipping method.
- Once received and inspected, a refund or exchange will be processed within 7 working days.
4. Refund Policy
- Refunds will be issued to the original payment method.
- Shipping fees are non-refundable (unless the return is due to an error on our part).
- If the return does not meet our policy criteria, we may deny the refund.
5. Return Shipping Costs
- Customers are responsible for return shipping costs unless the item is defective or incorrect.
- If we provide a prepaid return label, the cost may be deducted from the refund amount.